Privacy Policy

1. General Provisions

This privacy policy describes how Simka collects, uses and protects your personal information when using our service.

This service is operated by Finteka, LLC

2. Information We Collect

We collect the following types of information:

• Personal data: name, email, phone number
• Account data: login, password (encrypted)
• Transaction data: purchase history, payment information
• Technical data: IP address, device type, browser
• Usage data: time on site, visited pages

3. Purpose of Data Collection

We use your information for:

• Providing eSIM services and customer support
• Processing payments and managing accounts
• Improving service quality and personalization
• Sending important notifications about order status
• Preventing fraud and ensuring security

4. Data Sharing with Third Parties

We may share your data with the following categories of recipients:

• Payment systems for transaction processing
• Telecom operators for eSIM activation
• Support and analytics services
• Law enforcement agencies upon lawful request

5. Data Security

We take the following measures to protect your data:

• Data encryption during transmission (SSL/TLS)
• Secure storage of passwords in encrypted form
• Regular security system checks
• Limited access to personal data
• Monitoring of suspicious activity

6. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Remembering your preferences
• Analyzing site usage
• Improving performance
• Ensuring security

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and data
• Withdraw consent for data processing
• Receive a copy of your data

8. Data Storage

We store your data for the time necessary to provide services, or until account deletion. Some data may be stored longer in accordance with legal requirements.

9. Policy Changes

We may update this privacy policy. For significant changes, we will notify you by email or through app notifications.

10. Contacts

For privacy questions, contact:

• Email: privacy@simka.ai
• Telegram: @simka_privacy
• Working hours: 24/7